Shipping Information
Last Updated: [17/10/2025]
Thank you for shopping with Damz Cosmetics! We aim to ensure that your products are delivered quickly, safely, and in perfect condition. Please read the details below to understand how we process and deliver your orders.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons or promotional sales, processing time may take slightly longer, but we’ll always keep you updated via email.
2. Shipping Options & Delivery Time
We currently ship to both local and international destinations.
Within [Your Country]:
Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days
International Shipping:
Standard International: 7–15 business days (depending on the destination)
Express International: 3–7 business days
Please note that delivery times are estimates and may vary based on customs processing, courier delays, or unforeseen circumstances.
3. Shipping Fees
Shipping costs are calculated at checkout based on your delivery address, package weight, and selected shipping option.
Free shipping may apply for orders above a certain amount (check our promotions or homepage for current offers).
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and courier details so you can monitor your delivery status in real time.
5. Incorrect Address or Delivery Issues
Please ensure your shipping address is correct before placing your order.
We are not responsible for lost packages due to incorrect or incomplete addresses.
If your order is returned to us due to an undeliverable address, we can reship it, but additional shipping charges may apply.
6. Customs, Duties & Taxes (for International Orders)
International shipments may be subject to customs fees, import duties, or taxes once the package reaches your destination country. These charges are the responsibility of the customer, as customs policies vary from country to country.
7. Delays & Lost Packages
While we work closely with trusted courier partners, occasional delays may occur. If your order seems delayed or lost, please contact our support team, and we’ll assist you in tracking and resolving the issue.
8. Contact Us
For questions regarding shipping or tracking, please reach out to us at:
📧 [email protected]
🌐 www.damzcosmetics.com
