Shipping from UK
We ship orders across the UK and internationally. All orders are processed within 2–3 working days (Monday–Friday). You will receive a confirmation email once your order has been dispatched.
UK Shipping Options
Shipping Options | Delivery Time | Price |
---|---|---|
Standard Shipping | Delivery in 5 – 7 working days | $8.00 |
Express Shipping | Delivery in 3 – 5 working days | $12.00 |
1 – 2 day Shipping | Delivery in 1 – 2 working days | $18.00 |
How to Exchange an Item
International Shipping
We also ship worldwide. Delivery times vary by region:
Europe: 5–7 working days
Rest of World: 10–15 working days
International shipping costs are calculated at checkout based on your destination and order weight.
Note: Customers are responsible for any customs duties, taxes, or import fees charged by their local government.
Returns & Exchanges
We want you to be completely satisfied with your purchase. Please review our return guidelines below.
Returns
You may request a return within 30 days of receiving your order.
Items must be unused, unopened, and in their original packaging.
For hygiene and safety reasons, we cannot accept returns of opened or used beauty/cosmetic products.
Sale items, personalized products, and gift cards are non-returnable.
To start a return, please email us at: [email protected].
Once approved, we will provide return instructions.Exchanges
If you’d like a different product, the quickest method is to return your original order (if eligible) and place a new order.
Exchanges are processed once the returned item has been received and inspected.
Refunds
Once your return is approved, a refund will be issued to your original payment method.
Please allow 5–10 working days for your bank or payment provider to process the refund.
📧 For any shipping, return, or exchange enquiries, contact us at:
[email protected]