Shipping from UK

We ship orders across the UK and internationally. All orders are processed within 2–3 working days (Monday–Friday). You will receive a confirmation email once your order has been dispatched.

UK Shipping Options

Shipping OptionsDelivery TimePrice
Standard ShippingDelivery in 5 – 7 working days$8.00
Express ShippingDelivery in 3 – 5 working days$12.00
1 – 2 day ShippingDelivery in 1 – 2 working days$18.00
   
How to Exchange an Item
  1. International Shipping

    We also ship worldwide. Delivery times vary by region:

    • Europe: 5–7 working days

    • Rest of World: 10–15 working days

    International shipping costs are calculated at checkout based on your destination and order weight.

    Note: Customers are responsible for any customs duties, taxes, or import fees charged by their local government.

    Returns & Exchanges

    We want you to be completely satisfied with your purchase. Please review our return guidelines below.

    Returns

    • You may request a return within 30 days of receiving your order.

    • Items must be unused, unopened, and in their original packaging.

    • For hygiene and safety reasons, we cannot accept returns of opened or used beauty/cosmetic products.

    • Sale items, personalized products, and gift cards are non-returnable.

    To start a return, please email us at: [email protected].
    Once approved, we will provide return instructions.


    Exchanges

    • If you’d like a different product, the quickest method is to return your original order (if eligible) and place a new order.

    • Exchanges are processed once the returned item has been received and inspected.


    Refunds

    • Once your return is approved, a refund will be issued to your original payment method.

    • Please allow 5–10 working days for your bank or payment provider to process the refund.


    📧 For any shipping, return, or exchange enquiries, contact us at:
    [email protected]